Quick office ?health' checks
There’s just not enough time in a day. Where did the years go? How did I get to this age so fast? Got to get to that backburner client matter tomorrow! If you’re like me, these types of thoughts pop up...
View ArticleStaff ?problems' that may steer your office off course
Clients often ask me what staff problems would make my “High Voltage – Beware the Dangers” list. That’s a tough question to answer generically, but here’s a top 10 list: * Adults whose office behavior...
View ArticleCoaching for success or managing for survival?
I often quote a former practice advisor for the Law Society of Alberta, Paul McLaughlin, who suggests that all receptionists should be viewed as “Managers of First and Last Impression.” I could not...
View ArticleWriting a ‘mental health’ policy for your firm
By Nancy Byerly Jones Alcoholism, substance abuse and depression among attorneys usually receive the most attention at CLE programs and in publications. This makes sense in light of the continuing (and...
View ArticlePreventing partnership implosions before it’s too late
All too often we hear about law firms or extended families that find themselves in the midst of highly emotional, extremely costly and messy disputes. These conflicts can be over a lot of little things...
View ArticleThe dangerous link between chronic office chaos and stress…or worse
When lawyers struggling with excessive stress, depression or even substance abuse want to get their lives back in order, they often reach out to medical and mental health professionals. In addition,...
View ArticleTips for maintaining a healthy office
1. Know what kind of firm and reputation you want to build and in which direction you want your “ship” to be heading. 2. Create, share and review often your firm’s mission statement 3. Make sure all...
View ArticleAct quickly when dealing with problem partners
Partners sometimes disappoint each other. But if one of your partners has a legitimate and serious problem such as alcoholism or anger management issues, you need to face it squarely and quickly while...
View ArticleManaging and leading great staff meetings
I’d be a very rich gal if I had a nickel for every employee complaint I’ve heard during my 20 plus years of law office consulting about negative, unproductive staff meetings! The number one request...
View ArticleTerminations: Self-auditing tips from hiring to firing
If you dread the thought of having to fire someone, you’re in excellent company. But as with any professional hurdle, it’s made immeasurably worse by going in unprepared. The termination process is one...
View ArticleQuick office ?health' checks
There’s just not enough time in a day. Where did the years go? How did I get to this age so fast? Got to get to that backburner client matter tomorrow! If you’re like me, these types of thoughts pop up...
View ArticleStaff ?problems' that may steer your office off course
Clients often ask me what staff problems would make my “High Voltage – Beware the Dangers” list. That’s a tough question to answer generically, but here’s a top 10 list: * Adults whose office behavior...
View ArticleCoaching for success or managing for survival?
I often quote a former practice advisor for the Law Society of Alberta, Paul McLaughlin, who suggests that all receptionists should be viewed as “Managers of First and Last Impression.” I could not...
View ArticleWriting a ‘mental health’ policy for your firm
By Nancy Byerly Jones Alcoholism, substance abuse and depression among attorneys usually receive the most attention at CLE programs and in publications. This makes sense in light of the continuing (and...
View ArticlePreventing partnership implosions before it’s too late
All too often we hear about law firms or extended families that find themselves in the midst of highly emotional, extremely costly and messy disputes. These conflicts can be over a lot of little things...
View ArticleThe dangerous link between chronic office chaos and stress…or worse
When lawyers struggling with excessive stress, depression or even substance abuse want to get their lives back in order, they often reach out to medical and mental health professionals. In addition,...
View ArticleTips for maintaining a healthy office
1. Know what kind of firm and reputation you want to build and in which direction you want your “ship” to be heading. 2. Create, share and review often your firm’s mission statement 3. Make sure all...
View ArticleAct quickly when dealing with problem partners
Partners sometimes disappoint each other. But if one of your partners has a legitimate and serious problem such as alcoholism or anger management issues, you need to face it squarely and quickly while...
View ArticleManaging and leading great staff meetings
I’d be a very rich gal if I had a nickel for every employee complaint I’ve heard during my 20 plus years of law office consulting about negative, unproductive staff meetings! The number one request...
View ArticleTerminations: Self-auditing tips from hiring to firing
If you dread the thought of having to fire someone, you’re in excellent company. But as with any professional hurdle, it’s made immeasurably worse by going in unprepared. The termination process is one...
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